Graphix Lab Follow-up Assistant

A private tool built for Graphix Lab, a window tint, paint protection, wrap and signage shop at 173 S Spruce Ave, South San Francisco. It is not offered to anyone else.

What it does

It helps the Graphix Lab team keep up with customer email. With the account owner's permission it reads the shop's Gmail inbox and finds:

• customer inquiries that are still waiting for a reply;
• promises the team made, such as sending a price, that haven't been kept yet;
• customers who are due a follow-up.

Each morning it prepares a summary for the team. Later, with a second permission, it can also prepare reply drafts. A person at Graphix Lab reviews every draft before anything is sent. The assistant never sends, deletes or forwards email.

Your information

Email is kept on Graphix Lab's own computer at the shop, on an encrypted disk, and is never sold or shared. The full details are in the privacy policy.